Saturday, October 24, 2009

National security level is metallic green with hand-stitching and bamboo detail

You know that I have always valued the safety of my colleagues and customers. And when I worked at a prestigious national laboratory, I took my job as the safety officer for my group seriously.

When I became the division environment, safety, and health officer, however, I was thrust into the rarefied world of Bureaucracy Safety, which bears no resemblance to reality as most of us experience it. That the Manhattan Project scientists did not have a formal safety program and relied on common sense had no bearing on present-day operations at the prestigious laboratory. It was enough to know back in 1944 that if you put your lips on a sphere of plutonium, you were asking for trouble, and if you were carrying the business end of a bomb, you'd go carefully with it if you loved your arms and legs.

As the division environmental officer, for example, I attended meeting after meeting on how our administrative operation could reduce its carbon footprint. The meetings were always held downtown, which necessitated using a vehicle, and we had reams of paper to read, reams of paper to write our environmental plans on, reams of paper with notes about our reams of paper. We had to explain in great detail why our administrative operations did not use solvents for removing aircraft hydraulic fluid. Irony was lost on the leaders of the meetings.

We had safety procedures for every imaginable operation. Need to change out the carboy in the water cooler? We had a procedure. Need to insert earplugs when the custodian was vacuuming? We had a procedure ("Do not insert the earplugs into your nostrils."). Need to dispose of a blade used to cut foam core? We had a procedure. Need to use some correction fluid? We had a procedure and a material safety data sheet. No trivial, everyday, ordinary act was so insignificant that the Powers That Be could not throw common sense out the window and create a thorough, detailed, multi-page procedure for doing it in a vain attempt to protect us from ourselves. Naturally, the people actually doing the jobs resented the procedures, and human nature being what it is, they looked for loopholes.

It put me in mind of when I was the municipal judge in Maxwell and had to enforce an ordinance that forbade tying your horse to anything that the horse could nibble on. "No horse shall be tethered, tied, fastened, bound, or trussed to any bush, shrub, tree, sapling, or sprout in such a way that the horse may feed on, eat, masticate, manducate, nibble, or chew on said bush, shrub, tree, sapling, or sprout." So if a person were hauled into municipal court because he tied up his horse at the mercantile and it ate the lilacs out front, he could get off without a fine because he could say he "lashed" his horse to the lilac, and it was "noshing" on the leaves. So the village council would revise the ordinance to include lashing and noshing and hoped that no one would "hitch" a horse in such a way that the horse could "munch." Things could get out of hand pretty quickly.

But I digress. After the attacks of September 11, the prestigious national laboratory instituted a policy to ensure that all bags, briefcases, luggage, purses, backpacks, and lunch buckets were affixed with ID tags with the owner's name and phone number on them. See, in addition to hating freedom, terrorists do not tag their bags. The bomb boys were afterwards regularly dispatched to "disrupt" somebody's untagged lunch bucket. (And yet when the casing of Fat Man was on a flat bed truck in our parking lot, did it turn anyone's head? Nooo-oooo-ooo.)

We had to evacuate a month or so ago because the County guys who were working on the roof of the museum next door had left an untagged cooler in front of the building. The street was cordoned off, the cops told us to evacuate the store, and the bomb boys were called. We were very excited about the prospect of watching them blow up--er, disrupt--the cooler, even though several people were hollering at the cops, "It's the County guys' soda! They're still on the roof. Ask 'em!" After standing out on the sidewalk for 45 minutes or so and explaining to our bemused visitors about laboratory safety, we were allowed to resume business. The bomb boys never showed, much to the disappointment of those of us who were anticipating an appearance by the little bomb-disrupting robot.

On Columbus Day, one of the folks from the museum next door came cantering into the store and said that they had a suspicious package and were evacuating the building. I asked what the package was. He replied, "It's a green purse in the ladies' room! You should evacuate!" I told him that purses left in restrooms aren't really so uncommon and that I'd evacuate when the cops or bomb boys told us to, but in the meantime, I wasn't closing because some visitor left her purse in the john.

Again the cops cordoned off the streets. Again the bomb boys didn't show. The museum guy came in to ask whether we knew the phone numbers of the museum director and safety guy, because nobody knew how to get hold of them. Meanwhile, the cops apparently opened the purse, found the owner's cell phone, called her husband, and made the world safe for democracy.

The museum visitors spent the whole time in the store, and we did land-office business for about an hour and a half.
Have you tagged your evening bag, m'dear?


Monday, October 19, 2009

Our invisible books are so popular that we've been out of them for a week.

Saturday afternoon near closing time a visitor was wandering around in the graphic novels. I asked, "May I help you find something?"

She said, "I had a book on the history of Los Alamos, but I lost it. Do you have any books on Los Alamos?" I led her over to the atomic history section, which has garnered much praise from historians and scientists as one of the most extensive and complete collections on the topic in the country.

She stared at it moodily. "Is this all you have?" our visitor asked.

I told her, "No store can carry every single book that's ever been printed, but perhaps I can make a suggestion."

"Well, I had this book on the history of Los Alamos. Do you have any books on the history of Los Alamos."

I made a sweeping gesture. She was unimpressed. "Don't you have any books you don't have?"

I mulled that one over for a few seconds, and figured that trying to make sense of it would require some cold rags for the back of my neck. "Do you know the title or the author?"

"Well, it had the word history in the title, I think. And maybe the. Like The History of Los Alamos or something like that. You know the one?"

"I'm sorry, but I need more information than that."

She began to talk to me very slowly and loudly to make sure that I understood her. "I. WANT. A. BOOK. ABOUT. THE. HISTORY. OF. LOS. ALAMOS. AND. THE. HISTORY. OF. THE. SCIENTISTS! IT'S. A. BOOK. THAT. I. LOST. DO. YOU. KNOW. THE. ONE. I'M. TALKING. ABOUT?"

So I went back to the cash register and pulled up the inventory of books about Los Alamos with the word history in the title. Lots of books. I named the top five or so, but nothing rang a bell with her. "No," she said, "I think the book may have had the word Los Alamos in the title. Or maybe not. It was all about the history of Los Alamos and the history of the scientists, I know that for sure. Do you have any books on the history of the scientists?"

Another sweeping gesture at the biographies. "Do you remember the author?" I asked.

"No. But I think the book was about this big a-square," she said, holding out a copy of Standing by and Making Do so I could calibrate her request. "Do you have any books about this big a-square? About the history of Los Alamos? It had the history of the scientists, too, I'm pretty sure."

When in doubt, go to the cash register and check the inventory. "The closest I can come right now is Jon Hunner's Inventing Los Alamos. But we're out of stock right now."

"Oh, that's wonderful! Where is it?"

"Out of stock. I'd be pleased to order it for you."

"Is it about this big a-square?"

"Yes. It has a bluish-green cover."

"No, no, this book had a different color, I think. Or maybe not. Are you sure you don't have any books you don't have?"
No, this isn't the book I want. It's not this big a-square.

Friday, October 9, 2009

lagniappe, n. lăn'yəp: an extra or unexpected gift or benefit

Last week I ordered a random original comic strip art from one of my faves, Barkeater Lake. It came yesterday.



And I got a lagniappe: enclosed in the package was a free pair of Toby, Robot Satan, socks, size men's 10-13. I can wear them on those cold winter nights.



Monday, October 5, 2009

And I'm still not finished

Here are some images of the facelift of my home office. Fortunately, I don't have a "before" picture, because I would have sunk through the floor with embarrassment.

First I packed up everything in the office and staged it in the living room.

When the bookcases were empty, I cleaned them and staged them in the carport so that Fernando from Mountain School could come get them in his truck. Bookcases are a hot commodity in the public schools, and Fernando told me later that they disappeared immediately from his truck and then reappeared in the classrooms.

Here is the almost-empty room. The walls were off-white, and the ceiling was sort of beige.


I chose Valspar's "Ice Storm" for the ceiling and walls and "Capri Coast" for the accent walls. (I fixed the "holidays," so there's complete coverage.)

I think this is a more accurate representation of the colors.

I chose rustic Mexican iron for the closets and cupboards.

Here are two full bookcases. I put the inscribed books from various signings up on the top because I probably won't read them any time soon. Harry Potter is up there, too, because he takes up a lot of room, and I don't reread those frequently.


Years ago I picked up a cute iron bird in Madrid. It's made of pieces of farm implements. The rustic Mexican lamp has a "piña" design. The little cupboard is made from salvaged teak from the 2004 tsunami in the Indian Ocean.

Here is my bespoke rustic desk.

I also have kinetic sculpture in the room.

Monday, September 21, 2009

Radio Slack

The laser printer in the office at the store has been jamming with increasing frequency. Last week Perry and I cleared a major jam by removing many key parts of the printer and fishing out the accordion-pleated paper, and yesterday Michele and I cleared another jam and found a scorched mailing label in its innards. This morning Alan was trying to print the replenishment report, and the printer seized up again, so I got out my handy screwdrivers and tongs, cleared the jam, tried to print a test page, and watched as the printer jammed again.

I gave it up as a bad job and decided to call the local computer place (you'd recognize the name immediately, because rhymes with "radio slack"). A sweet little dollie answered the phone.

"Hello, this is Radio Slack."

"Hi. This is P-doobie from Otowi Station Bookstore up the street. Do you repair laser printers?"

"I don't know."

"Well, perhaps you can check?"

"Yeah, hold on." After a long hold, a guy with that fascinating husky voice that's just short of asthma answered. "Hello?"

"Do you repair laser printers?"

"Yeah."

"This is P-doobie from Otowi Station Bookstore. Our printer keeps jamming, possibly because a scorched self-adhesive label may be in there. May I bring ours down so you can take a look at it?"

Heavy sigh. "Well, I don't have any time today, but if you bring it down right now, I'll look at it."

So I gathered up the printer, drove the two blocks to Radio Slack, wrestled the printer out of the back seat, and, carrying the printer in both hands, approached the door. Two workers inside watched as I tried to open the door. When I finally got inside by dint of some intricate footwork, kicking, and using my elbows, one of them said, "May I help you?"

"Well, not anymore." The comment was lost on him. "I called a few minutes ago about getting my printer repaired."

"Who did you talk to?"

"He didn't identify himself."

"Well, it wasn't me."

I thought, "Three people are working in the store. You say I didn't speak to you, and the dollie is out of the running because she's female, so maybe, just maybe, the guy standing in the back is the person I talked to. And we really need to talk about whether you were ever dropped on your head as a child." Meanwhile, my fingers were cramping and the printer wasn't getting any lighter. The guy pointed to the back. "Go talk to Joe," he said, and walked away.

I heaved the printer onto the counter and Joe shuffled over. "I spoke to you a few minutes ago about repairing a laser printer."

"Did you call?"

"Yes, I did. I told you that my laser printer keeps jamming."

"When did you call?"

"This morning. About five minutes ago."

"I don't repair printers."

"Then why—"

He tried to lift the top off by tugging hard on the output bin. Nothing happened, so he tried harder, then asked, "How did you get the top off?" I told him that we didn't take the top off; we worked from the back. "Oh," he said. "Well, you should go to Santa Fe. Maybe somebody down there can help." He shuffled back to his work bench.

I hope nobody comes in and asks for help today.

Monday, September 14, 2009

Ina rides again or "Oh, lord, what have I done?"

I have written previously about my interactions with the always impressively bonkers Ina, the local author and relentless self-promoter.

Last month she seemed to be unclear on the concept of authorship; she is, however, absolutely clear on the concept of chutzpah. Indeed, she redefines it. She was in the store before the signing with Rick Rickman, the Pulitzer Prize-winning photographer and author of the book The Wonder Years: Portraits of Athletes Who Never Slow Down, and leafed through the book with evident interest. "I don't see my picture in here," she said. "I'm a senior athlete, and my picture isn't in here." I told her that most of the athletes were from California, where Rickman lives. "Well, I'll give him a picture of me from one of my races, and he can put it in his next book."

One of the things I've learned from reading authors' manuscripts is that I often have to lie down and apply cold rags to my head afterwards if the authors can't maintain a consistent tone, point of view, plot, characterizations, chronology, etc., they call their work a "spoof," even though the work is neither parody nor satire. Or funny.

And so it is with Ina, the Jane Austen fan. She has "spoofed" Persuasion, and her latest is a novella "spoofing" Northanger Abbey. She was in the store last week and asked, in hushed, conspiratorial tones, if I'd do her a favor. I replied, against my better judgment, that I'd do my best. She told me about her newest book and wants me to write a cover blurb (!!!!!) for it because a) I'm a published author myself and b) I'm a noted bookseller. I thought, "This is gonna take more than cold rags." I said, "Let me see the book, and I'll let you know." I thought, "Dear God, what have I done?!"

That evening she came to the store with the manuscript taped securely in an opaque plastic bag and asked the evening staffers to make sure I got it. The next morning she called and asked, "Have you read it yet?" I said that I had just come into the office, so of course I hadn't read it. "Oh. Well. No hurry, no hurry." She calls once a day, asks whether I've read it, and always assures me that she's in no hurry.

I have learned a lesson from all this. I will no longer read manuscripts, especially if they're "spoofs." If I even think about doing so, I'll call you, and you can come over with a two-by-four and commence to beatin'. I'd do the same for you.

Thursday, September 10, 2009

Adventures with the Kia Rio

Today I took the rented Kia Rio back home to ABQ, and good riddance to it.

I couldn't drop it off early, the sweet little dollie at the counter told me when I rented it, because there would be a penalty. So I couldn't take it back last week when I picked up Sophie. And if I returned it one minute past noon today, I'd be charged for an extra day. Timing was obviously of the essence.

Uncle P picked me up at the store this morning at 9:00 and followed me to ABQ in Sophie. I filled the Kia up ("If you don't fill it up, we'll charge you $6.99 a gallon to do it for you.") and drove it to the Budget Rental Car place on San Mateo where I had picked it up last month. The place was closed! A notice, written in a barbed and illiterate hand, was posted on the door and stated that rentals should be returned to the Budget place on the Pan American Freeway. Uncle P called the place for directions, and, backtracking four miles, we met at the new place.

The guy ahead of me in line got steamed because his credit card had been declined. So he did the logical, rational thing: he kicked out the glass front door of the rental office. The Budget staff surged out to the parking lot to the kicker's truck to block his way, and the remaining person called the cops. I couldn't hear what the Budget guys and the kicker were saying to each other, but by reading their lips, they seemed to be saying vacuum a lot.

Meanwhile, back in the office, the sweet little dollie at the counter asked if I'd like to put a $25.00 charge on my credit card. I asked, "For what, please? I prepaid online." She went back to the computer and tapped away for an unconscionable time and studied the monitor with all the intensity of a scholar of the Talmud. Finally she declared that I was all paid up and didn't need to fork over the extra dough. I was free to go. I asked for my receipt. "Eeee! I forgot," she said and printed it out.

When I passed the other Budget employees and the kicker, the kicker said, "Why don't you just call the glass company, and I'll pay for your door right now." The Budget guy said, "No. The cops are coming."

When Uncle P and I passed them in the air-conditioned comfort of Sophie, they were still saying vacuum.

The "CAT FOLDER" is a handy tool. You just insert Flicker in the slot, press the button, and presto! a handy folded kitteh can fit comfortably in the glove compartment.
Vacuum.